CRM System: What is it, and Why Do You Need Tilda CRM?

CRM (Customer Relationship Management) is a system for managing customer relationships. It helps businesses conveniently store data, track the status of requests, and simplifies customer interactions by providing reminders on who contacted you, what they ordered, and at what stage their request is.

• Why Do Businesses Need CRM?
• What is Tilda CRM?
• How Does Tilda CRM Work?
• Conclusion

Why Do Businesses Need CRM?

A CRM system is a tool that enables businesses to:

1. Organize requests and see their status;
2. Understand where customers are coming from and which advertising channels are most effective;
3. Build trusting relationships with customers and keep them in focus.

What is Tilda CRM?

Tilda CRM is an integrated system for managing requests on websites built on the Tilda platform. It’s easy to set up with a single click, turning all forms on your site into a tool for customer management.

All requests are automatically entered into the CRM and immediately displayed in a table with data about where the customer came from and what actions they took on the site. This simplifies operations, enables quick responses to new requests, and provides a full view of all customer interactions in one place.

How Does Tilda CRM Work?

The system automatically logs requests in a statistical table. Each customer inquiry appears with details such as source, site actions, status, and contact information. All requests can be organized into work stages, like "New Request," "In Progress," and "Closed." This helps structure and quickly locate orders, track progress, and plan the next steps.

Advantages of Tilda CRM:
1. Quick integration — connect with a single click.
2. User-friendly — all requests and data are immediately accessible.
3. Efficiency — less time spent on processing and more opportunities for analysis.
4. Versatility — suitable for both small and medium-sized businesses.

Detailed Guide on Working with Tilda CRM

Tilda CRM is the perfect choice for companies that engage with customers through a Tilda-powered website and want to simplify request management.

At iuntsevich.cz, we help you set up Tilda CRM and your website to work as effectively as possible for your business. Contact us, and we’ll show you how CRM can help you grow and manage customers with ease.